Cloud Telephony Services
You manage your time, we'll manage your calls.
Let us give you focus.
Consider a solution...
Which offers flexibility, scalability and above all value to you and your business
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Words here!
People that we've helped
Need More Time has been truly transformative to my practice and an indispensable support in its day-to-day running. The accounts are managed by small teams and everyone is immediately away of relevant details resulting in seamless conversations between myself and Need More Time.
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Private Doctor, Wimpole Street
Most telecom providers offer a divert or call forwarding facility.
This allows you to forward calls from your landline to an external number.
The features vary with providers but you can normally divert all your calls, unanswered calls and or calls when your line is engaged.
Our customer service teams will be happy to assist.
The cost varies between telecom providers.
Some offer this service free of charge with others charging the same as the cost to return the call.
With all Telephone Answering accounts we provide you with access to a dedicated landline or non geographic number free of charge.
This number is assigned to your account ensuring any calls received on it are greeted in your chosen response and handled as per your instructions.
A selection of additional information is provided to our operators to ensure we give the impression we are part of your company or business, along with any updated date relevant instructions you have provided us with.
Yes, you can divert as many landline or mobile numbers to Need More Time’s telephone answering service as you need.
As our numbers are assigned on a digital network we do not use physical lines. This means we can receive many calls for you at the same time.
We can email and SMS your messages to you.
Alternatively you may also want to have live calls patched to you (transferred) which is also possible.
You can even update us to ensure the action for handling your calls is the most appropriate for you on that day.
You can access any historic messages via your Portal.
Need More Time operate Monday to Friday from 08:00 to 18:00.
However, if you have calls which arrive outside of these hours your callers will be greeted by your own personalised voicemail (provided free of charge).
Any message left for you will be sent to you in a .wav format which you can play on your computer.
Alternatively you can also opt to call in to gain them using our automated system
Simply, we take on the staff costs and risks. In order for our model to work we have to closely manage all of our staff’s productivity. The less staff we employ the better so we are focused and have the tools and systems in place to maximise our workload to ensure we only charge for the work that is required, justified and inline with your instructions.