Virtual Medical PA, What Can We Do?
- Telephone answering and bookings.
- Email management.
- Client enquiry handling.
- Client appointment scheduling (inc re-scheduling if required).
- Outbound calls for referral appointments, procedure bookings and theatre bookings.
- Liaising with GP's.
- Medico legal secretarial services.
- Sending correspondence for patients and GP's.
- Communicating with insurance companies confirming procedure codes and fee schedules.
- Liaising with different hospitals and private practices.
- Completing imaging, procedure requests and operation booking forms.
- Organising recalls.
- Updating clinic notes.
- Outbound calls for additional medical consultant arrangements.
- Transcription service.
- Payment chasing.
- Data entry and, record updating.
- Use of external systems such as DGL. Currently trained and using 8 different medical systems.
