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Telephone Answering Marketing VA Virtual Assistant Dental Virtual Personal Assistant Service

Virtual Medical PA, What Can We Do?

  • Telephone answering and bookings.
  • Email management.
  • Client enquiry handling.
  • Client appointment scheduling (inc re-scheduling if required).
  • Outbound calls for referral appointments, procedure bookings and theatre bookings.
  • Liaising with GP's.
  • Medico legal secretarial services.
  • Sending correspondence for patients and GP's.
  • Communicating with insurance companies confirming procedure codes and fee schedules.
  • Liaising with different hospitals and private practices.
  • Completing imaging, procedure requests and operation booking forms.
  • Organising recalls.
  • Updating clinic notes.
  • Outbound calls for additional medical consultant arrangements.
  • Transcription service.
  • Payment chasing.
  • Data entry and, record updating.
  • Use of external systems such as DGL. Currently trained and using 8 different medical systems.

Client Testimonials

The Clear Company

We are delighted with the service you have provided.

Absolutely brilliant service!

Absolutely brilliant service! Very impressed! Will certainly recommend you! It is great to see you guys proving customers can come first.

S3S IT

I ran a mini survey of our clients and the one thing the managers said got the most praise was how the calls all get answered and dealt with, so thanks again for that.