Just wanted to say thanks, you and your staff have done a great job for us this week. The system has worked well and just how we intended. In this day and age people only seem to receive feedback when things go wrong, so I feel it was only right I passed on my comments at what a great job your team are doing.
I ran a mini survey of our clients and the one thing the managers said got the most praise was how the calls all get answered and dealt with, so thanks again for that.
Service is superb. Considering their lack of knowledge of the technical side of my business, your people are doing an incredible job. Please pass on my thanks to your team for a super job, and you can also let them know that my customers are impressed with my new members of staff!