Virtual Medical PA, What Can We Do?

• Telephone answering and bookings.
• Email management.
• Client enquiry handling.
• Client appointment scheduling (inc re-scheduling if required).
• Outbound calls for referral appointments, procedure bookings and theatre bookings.
• Liaising with GP's.
• Medico legal secretarial services.
• Sending correspondence for patients and GP's.
• Communicating with insurance companies confirming procedure codes and fee schedules.
• Liaising with different hospitals and private practices.
• Completing imaging, procedure requests and operation booking forms.
• Organising recalls.
• Updating clinic notes.
• Outbound calls for additional medical consultant arrangements.
• Transcription service.
• Payment chasing.
• Data entry and, record updating.
• Use of external systems such as DGL. Currently trained and using 8 different medical systems.

We have the deepest appreciation of your professionalism, detailed work and the fact that you made the process look easy.

Absolutely brilliant service! Very impressed! Will certainly recommend you! It is great to see you guys proving customers can come first.

Need More Time virtual office services have proven to be very efficient and very helpful for my small business. The benefits for me have been less stress and better customer response. Clients are convinced I now have a packed office of charming receptionists and I am too embarrassed to dispel the illusion.